FAQs
Frequently Asked Questions
Do you ship physical products?
No. All items from JollyPrinty are digital downloads. Nothing will be shipped.
How will I receive my files?
Immediately after purchase, you'll receive:
- An instant download link on the checkout page
- An email with your download link
What is the file format?
Format: Digital PDF – Instant Download
When will I get my order?
Delivery is instant. Files are sent automatically after payment.
Which devices can I use?
Works on any phone, tablet, or computer that supports PDF files.
Do you offer refunds?
Because products are digital and delivered instantly, we cannot offer refunds. If there’s an issue with your file, contact us — we’ll gladly help.
Can I use your files commercially?
No. All files are for personal use only.